FREQUENTLY ASKED QUESTIONS
Where do you ship to?
We currently ship across Australia, New Zealand, USA, UK and Canada. All orders are packed and shipped from our Sydney base with love and care.
How long will my order take to arrive?
Orders are usually processed within 2-3 business days. Delivery times vary depending on your location:
.Australia: 2-6 business days
.New Zealand: 5-10 business days
.USA,UK and Canada: 7-15 business days
You'll receive a tracking link once your order has been shipped.
Do you offer returns or exchanges?
Yes- if your item doesn't fit or you change your mind, we accept returns within 30 days of delivery.
All items must be unworn, unwashed and with original tags.
For hygiene reasons, intimate pieces can't be returned.
WHY CHOOSE US?
100% PAYMENT SECURE
Shop with confidence every transaction is encrypted and fully protected
BUILT TO LAST
Garments designed to hold their shape, wash after wash
Fast Shipping
Provide Fast Shipping On Orders
SCULPTING FIT
Designed to flatter and move with every body shape
MADE WITH CARE
Every piece is crafted for style, comfort and freedom of movement
HIGH QUALITY
Carefully selected fabrics built for comfort and durability
Designed to feel as good as it looks
Lokay is a brand created to make women feel beautiful, comfortable, and confident in the simple moments of their everyday lives.We believe women should never have to choose between comfort and style. Lokay was created to bring the two together.Soft, flattering, and easy-to-wear pieces designed to move with you through every part of your day — slow mornings, travel days, coffee runs, work, spontaneous outings, or simply those moments when you just want to feel good in your own skin.Lokay is more than just clothing.It’s about feeling good in your body.Feeling soft yet strong.
Looking effortless and beautiful.
Wearing something comfortable without ever looking undone.These are the kinds of pieces you reach for again and again, simply because of how they make you feel.Our world is inspired by quiet luxury minimal silhouettes, soft fabrics, calm tones, and timeless simplicity.While many brands sell sport, sexiness, or performance, Lokay sells a feeling:
feeling calm, comfortable, effortlessly elegant, and confident without compromise.